Six Sigma is an excellent way for business management to engage employees with actively participating in changes in the company. It’s an extremely effective program in terms of keeping employees motivated and working together toward change. This cooperative effort fosters a stronger working environment while allowing employees insight into the objectives of the company, explains Nathan Jurczyk.

There are different roles for each employee, depending on their position and role within the organization.  For example, Six Sigma executives and senior business leadership roles differ from those assigned to front line, client interaction roles. Each person has their own set of responsibilities, and effective integration of all roles yields quality results.

Executives often assume the role of Champion Supervisors of the program, says Nathan Jurczyk. Executives are working to create the objectives of Six Sigma and are often the initial driving force behind the Six Sigma program and principles. They work for everyone and are driven toward meeting the goals and finding effective solutions to a particular challenge.

Managers usually fill the role of Master Black Belt and supervise other employees serving as mentors and teachers. Essentially, they take the information transmitted from leadership planning circles and work to drive implementation at front line levels. They must also report the highest of any other issues that must be taken into account. The position of “Black Belts” and “Green Belts” tend to be assigned to mid-level managers and employees in customer service. This work includes collaboration on projects, problem solving and providing feedback, explains Nathan Jurczyk. These are in addition to their regular job requirements, but since most of the solutions in daily operational issues will come from these employees, they are happy to put in extra effort in order for their questions and recommendations to be heard by higher level management.

Six Sigma is a comprehensive program that involves all employees at various levels to enable each to help them not only to implement the program, but to work together to achieve better performance and results. This program seeks to create a more consistent work environment and ensures that all employees who work the same objectives can really help to get things done.

(Local business planning article – Nathan Jurczyk, cited)